Privacy Policy

Privacy Policy

BUSY INFOTECH PRIVATE LIMITED (https://busy.in) running brands mazu (“We”, “Us”), is committed to safeguarding its users' (hereinafter referred to as “Your” "You") privacy accessing its website, www.mazu.in/ and mobile application, mazu mobile App (Collectively “Website”) and has provided this Privacy Policy to familiarize You with the manner in which mazu collects, uses and discloses Your information collected through the Website.

Before You subscribe to and/or begin participating in or using the Website, mazu believes that You have fully read, understood and accepted the terms and conditions of this privacy policy.

The Policy applies to all information that mazu has about You and Your account

If You do not agree to or wish to be bound by the terms and conditions of this privacy policy, please do not proceed further to use this website.

This Policy should be at all times read along with the Terms of Use of the Website.

COLLECTION OF PERSONAL AND SENSITIVE INFORMATION

mazu collects personal and non-personal information when they register to gain access to the services provided by the mazu or at other specific instances when they are requested to provide us with their personal & non-personal information (“Information”). Personal Information shall include, but not limited to, information regarding Your name, date of birth, gender, address, mobile number, e-mail address, password, profile picture, payment details, etc. You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content. You can add or update Your Personal Information on a regular basis. When You update information, mazu will keep a copy of the prior version for its records.

Non-personal information shall include the collection of data through a variety of technologies that we may use to automatically collect specific tracking information when You interact with our sites. By using our sites, You give consent to use our tracking technologies.

mazu's primary goal in collecting information is to provide the user with a customized experience on our Website. This includes personalized services, interactive communication and other services. mazu collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to notify You of any updated information and new activities and other related functions offered by mazu, keep You informed about latest content available on the Website, special offers, and other products and services of mazu, to provide You with a customized Website experience, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with mazu or to prevent fraud and unlawful use.

Certain information may be collected when You visit the Website and such information may be stored in server logs in the form of data. This data is used by mazu to understand the use and number of user visiting the Website. Some or all data collected may be shared with the sponsors, investors, advertisers, developer, strategic business partners of mazu. While using the Website, mazu's servers (hosted by GWS Service, Pinnacle, WEBTEL, Infobip, Sendgrid) and located in India, may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies.

Promotions that run on our Website may be sponsored by companies other than mazu or may be co-sponsored by mazu and another company. We use third-party service providers to serve ads on our behalf across the internet and sometimes on the Website. They may collect information about Your visits to our Website. mazu uses the log file which includes but not limited to internet protocol (IP) addresses, browser software, number of clicks, number of unique visitors, internet service provider, exit/referring pages, type of platform, date/time stamp, screen resolution etc. for analysis that helps us provide You improved user experience and services.

We record buying and browsing activities of our users including but not limited to YOUR contact details and profiles and uses the same to provide value-added services to our users.

We use them to administer the site, track a user's movement and gather broad demographic information for aggregate use. Once a user registers, they are no longer anonymous to mazu and it is deemed that the user has given mazu the right to use the personal & non personal information.

We don't allow unauthorized publishing or disclosure of people's non-public contacts.

Please note that our Website is also not a risk proof Website.

USE OF INFORMATION

Business information is used to display the user's business listing or product offerings across our Website to fetch maximum business opportunities for the user. If You upload any content on the Website and the same may be available to the other users of the Website. mazu will not be liable for the disclosure and dissemination of such content to any third parties. Once the user's content is displayed on our Website, the user may start receiving business enquiries through email, phone calls or SMS notifications, from third parties that might or might not be of their interest, mazu does not exercise any control over it.

mazu may, if You so choose, send direct advertisement mailers to You at the address given by You which could contain details of the products or services displayed on mazu or of any third party not associated with mazu. You have the option to opt-out of this direct or third party mailer by clicking at the unsubscribed link option attached to e-mail. mazu respects Your privacy and if You do not want to receive e-mail or other communications from mazu.

mazu MOBILE APPLICATION PERMISSION

When You consent to allow it, our mobile applications have access to the camera, microphone, call history, contact information, photo library, files and other information stored on Your mobile device. Our applications require such access to provide their services. Similarly, when You consent to provide access, location- based information is also collected for purposes including, but not limited to, locating nearby contacts or setting location-based reminders. This information will be exclusively shared with our mapping providers and will be used only for mapping user locations. You may disable the mobile applications' access to this information at any time by editing the settings on Your mobile device. The data stored on Your mobile device and their location information to which the mobile applications have access will be used in the context of the mobile application, and transferred to and associated with Your account in the corresponding services (in which case the data will be stored on our servers) or products (in which case the data will remain with You unless You share it with us).

DISCLOSURE

In situations when mazu is legally obligated to disclose information to the government or other third parties, mazu will do so.

SHARING OF INFORMATION

As a general rule, mazu will not disclose or share any of the user's personally identifiable information except when mazu has the user's permission or under special circumstances, such as when mazu believes in good faith that the law requires it or as permitted in terms of this policy.

mazu may also disclose account information in special cases when mazu has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating mazu 's Terms of Services or may be causing injury to or interference with (either intentionally or unintentionally) mazu 's rights or property, other mazu Website users, or if mazu deems it necessary to maintain, service, and improve its products and services. Personal information collected may be transferred and shared in the event of a sale.

You are required to submit Your information at the time of making an online purchase on the Website. mazu uses an online payment gateway that is operated by a third party and the information that You share with mazu is transferred and shared with such third-party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website. Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.

DATA RETENTION

We retain Your Information for as long as the data is required for the purpose of providing services to You or where the same is required for any purpose for which the information can be lawfully processed or retained as required under any statutory enactments or applicable laws.

In case You choose to delete Your account, there is a possibility that copies of any Information may be retained in our systems, including in cached and archived pages of the website. In addition, due to the nature of the internet, copies of Your Information, including Information that We/You have removed or deleted from Your account, may also exist elsewhere on the Internet and be retained indefinitely.

DELETION OF DATA & REVOCATION OF USER CONSENT

If You feel that we do not require the retention of Your personal information or if You ask us to delete or remove Your personal information where You think we do not have the right to process it, we shall destroy or delete such information. You may, at any time while availing of our Services or otherwise, withdraw the consent given earlier to us to collect and use Your personal information, by writing to us at info@mazu.in. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. Post successful verification of Your consent withdrawal request, the same shall be processed. In some cases, if You may have taken mazu Services we may not be in a position to delete Your data. This is because as per the applicable law, we may be required to retain Your data, for us to continue to provide services availed by You. We assure that such retained information shall be protected following all applicable cyber security norms.

LINKS TO THIRD PARTY SITES

Links to third party sites are provided by the Website as a convenience to user(s) and mazu has not have any control over such sites i.e. content and resources provided by them. mazu may allow user(s) access to content, products or services offered by third parties through hyper links (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of Your use of such sites. mazu believes that user(s) acknowledge that mazu has no control over such third party's site, does not monitor such sites, and mazu shall not be responsible or liable to anyone for such third party site, or any content, products or services made available on such a site.

PROTECTION OF INFORMATION

mazu takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user's information is treated securely.

We request our users to sign out of their mazu account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer with someone else or is using a computer in a public place.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while mazu strives to protect the user's personal & business information, it cannot ensure the security of any information transmitted to mazu and You do so at Your own risk. Once mazu receives Your transmission, it makes best efforts to ensure its security in its systems. Please keep in mind that whenever You post personal & business information online, that is accessible to the public, You may receive unsolicited messages from other parties.

mazu is not responsible for any breach of security or for any actions of any third parties that receive Your Information. The Website is also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, mazu shall not be held responsible for any loss, damage or misuse of Your Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined in Terms of Use).

The Platform and its contents are not targeted to minors (those under the age of 18). However, mazu has no way of distinguishing the age of individuals who access our Website. If a minor has provided mazu with personal information without parental or guardian consent, the parent or guardian should contact mazu’s Grievance Officer at the address set out below to remove the information.

DISTRIBUTION OF INFORMATION

mazu may, from time to time, send its users emails regarding its products and services. mazu constantly tries and improves the Website for better efficiency, more relevancy, innovative business matchmaking and better personal preferences. mazu may allow direct mails using its own scripts (without disclosing the email address) with respect/pertaining to the products and services of third parties that it feels may be of interest to the user or if the user has shown interest in the same.

CHANGES IN PRIVACY POLICY

As We continue to develop, we may add new services and features to them. If these additions affect our Privacy Policy, or if other changes in our privacy practices or applicable laws necessitate changes to the Privacy Policy, this document will get updated accordingly. If we make a material change in the way we use Your personal information, we will provide prominent notice of the change on the Sites or in an email to You. We will not, however, materially change our policies and practices to make them less protective of personal information we have previously collected from You without Your express consent.

How to OPT-OUT of Email Communication

You may always opt-out of receiving future commercial emails from mazu. At mazu, we provide You with the opportunity to opt-out of receiving such communications from us by clicking on the “unsubscribe” link within the email You receive or You can drop us a mail at info@mazu.in to unsubscribe from our email list. Please note that Your request to not to receive unsolicited commercial emails from us will not apply to messages that You request or that are not commercial. For example, we may contact You concerning any purchases You have made with us, even if You opt out of receiving unsolicited commercial messages.

How You Can Reach Us

If You have any questions or query about this Privacy Policy, You may contact us at info@mazu.in.

Grievance Officer

The Company has appointed a Grievance Officer to redress customer grievances relating to any complaints. The name and contact details of the Grievance Officer are provided below:

Name: Sudhanshu Tiwari

Email: sudhanshu@busy.in

If You have questions, concerns, or suggestions regarding our Privacy Policy, we can be reached using the contact information on our Contact Us page or at info@mazu.com

The Privacy Policy was Last Updated on: 16th January, 2025