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Goods Receipt Note: Meaning, Format and Use

Many new business owners check the supplier’s invoice without separately recording what physically arrived. This can result in incorrect stock records, payment for missing goods, or disputes over damaged items.

This guide is for new retailers, wholesalers, manufacturers, and other small-business owners who receive stock or materials from suppliers.

Pankaj Malhotra LinkedIn profile of Pankaj Malhotra 8 min read

Quick summary

  • A goods receipt note records what your business actually received from a supplier.
  • It helps identify missing, damaged, excess, or incorrect goods before stock and payment records are updated.
  • A GRN is useful when goods are ordered in advance, bought on credit, delivered in parts, or checked by an employee.
  • GST law does not prescribe a standard GRN format, but the document can support your purchase and stock records.

What is a goods receipt note?

A goods receipt note, or GRN, is a document prepared when goods arrive at your shop, warehouse, office, or godown. It is also commonly called a goods received note. It records what arrived, how much was received, the condition of the goods, and the quantity accepted or rejected. A GRN answers one basic question: What did my business actually receive?

A purchase order records what you ordered. The supplier invoice records what the supplier billed. The GRN records what physically arrived and passed your check.

A purchase receipt is not always the same as a GRN. It may only confirm that a purchase or payment took place. A GRN specifically records the receipt and condition of physical goods.

When should you create a GRN?

Purchase situation

Goods arrive against a purchase order

Is a GRN useful?

Yes

Why?

You can compare what was ordered with what arrived.

Purchase situation

Goods are purchased on credit

Is a GRN useful?

Yes

Why?

You can check the delivery before approving payment.

Purchase situation

An order arrives in several parts

Is a GRN useful?

Yes

Why?

Each delivery can be recorded against the same order.

Purchase situation

Goods may be damaged, expired, or supplied incorrectly

Is a GRN useful?

Yes

Why?

You can separate accepted goods from rejected goods.

Purchase situation

Different people order, receive, and pay for goods

Is a GRN useful?

Yes

Why?

Everyone can refer to the same receiving record.

Purchase situation

A small item is bought and checked at the counter

Is a GRN useful?

Usually not

Why?

The valid purchase document and stock entry may be enough.

A GRN becomes more important when there is a gap between ordering goods, receiving them, and paying the supplier.

How do you use a GRN?

Check the delivery

Find the purchase order, supplier invoice, or delivery document connected with the goods. Count, weigh, or measure the items. Also check the product name, size, model, packaging, batch, serial number, or expiry date where relevant. Do not copy the quantity shown on the invoice without checking the physical delivery.

Record the actual quantities

A GRN may show five different quantities:

  • Ordered: What you asked the supplier to send
  • Received: What physically arrived
  • Accepted: What passed your check
  • Rejected: What was damaged, incorrect, or unusable
  • Pending inspection: What still needs to be tested or approved

Only the accepted quantity should normally be added to available stock. Rejected goods should be kept separately until the supplier collects, replaces, or otherwise resolves them.

Compare the GRN with the order and invoice

Before approving payment, compare the purchase order, the GRN, and the supplier invoice. This is commonly called a three-way match.

For example, if the order and invoice show 100 units but the GRN shows that only 95 arrived, the difference should be resolved before the payment is approved.

What should a GRN format include?

GST law does not prescribe one standard GRN format for routine purchases. Businesses can create a format that suits their inventory and receiving process.

However, registered businesses must maintain the applicable records of inward supplies, stock, invoices, delivery challans, and related transactions under Rule 56 of the CGST Rules. A practical GRN format can include:

Field

GRN number

What to enter

A unique reference number

Field

Date of receipt

What to enter

Date on which the goods arrived

Field

Receiving location

What to enter

Shop, branch, warehouse, or godown

Field

Supplier name

What to enter

Name of the business that sent the goods

Field

Purchase order number

What to enter

Order connected with the delivery

Field

Invoice or delivery reference

What to enter

Supplier’s document number

Field

Item details

What to enter

Product name, code, and unit

Field

Quantities

What to enter

Ordered, received, accepted, and rejected

Field

Remarks

What to enter

Reason for any shortage, damage, or difference

Field

Received and checked by

What to enter

Names of the people who received and verified the goods

You can also include batch numbers, expiry dates, serial numbers, vehicle details, or photographs when they are relevant to your business.

Simple GRN example

Suppose Anjali owns a stationery shop. She orders 100 reams of A4 paper and 50 boxes of pens. When the delivery arrives, all 100 paper reams are present, but two are damaged. Only 45 pen boxes have been delivered. Her GRN would show:

GRN number: GRN/2026/0042
Date: 27 July 2026
Supplier: Sharma Traders
Purchase order: PO/2026/0110

Item

A4 paper reams

Ordered

100

Received

100

Accepted

98

Rejected

2

Short

0

Remarks

Two reams damaged by water

Item

Pen boxes

Ordered

50

Received

45

Accepted

45

Rejected

0

Short

5

Remarks

Five boxes not delivered

The shop should add only 98 paper reams and 45 pen boxes to available stock. The two damaged reams should remain separate, while the shortage and damage should be reported to the supplier using the GRN details.

What should you do when a delivery does not match?

A GRN helps you record a delivery problem before updating stock or approving the supplier’s bill.

Situation

Fewer goods arrived than ordered

Record in the GRN

Actual quantity received and the shortage

Next step

Inform the supplier and ask for the remaining goods or an invoice correction

Situation

Goods arrived damaged

Record in the GRN

Damaged quantity and type of damage

Next step

Keep the goods separate and ask for replacement, collection, or another agreed adjustment

Situation

The wrong item was delivered

Record in the GRN

Item received and reason for rejection

Next step

Do not add it to available stock and inform the supplier

Situation

Extra goods arrived

Record in the GRN

Extra quantity received

Next step

Inform the supplier before using or selling the additional goods

Situation

Goods still need a quality check

Record in the GRN

Quantity pending inspection

Next step

Keep the goods blocked until they are approved or rejected

Situation

Only part of the order arrived

Record in the GRN

Quantity received in that delivery

Next step

Create a GRN for the partial delivery and track the balance against the same purchase order

Situation

The invoice quantity does not match the delivery

Record in the GRN

Actual quantity received

Next step

Ask the supplier to correct the invoice or explain the difference

Situation

The invoice price does not match the purchase order

Record in the GRN

No change to the physical quantity

Next step

Ask the supplier to issue the appropriate corrected document

Do not change a supplier-issued invoice yourself. Share the GRN details and supporting evidence with the supplier so the difference can be resolved through a balance delivery, replacement, corrected invoice, or credit note, as applicable.

GRN vs purchase order, invoice, and delivery challan

Document

Purchase order

Usually prepared by

Buyer

What it records

What the buyer wants to purchase

Document

Goods Receipt Note

Usually prepared by

Buyer

What it records

What was received and accepted

Document

Supplier invoice

Usually prepared by

Supplier

What it records

What the supplier has billed

Document

Delivery challan

Usually prepared by

Sender of the goods

What it records

Movement of goods in applicable situations

Document

Credit note

Usually prepared by

Supplier

What it records

An allowed reduction or adjustment to an earlier invoice

A delivery challan is not required for every purchase. Rule 55 of the CGST Rules permits its use in specified situations, including goods sent for job work or moved for reasons other than supply.

Does a GRN matter under GST?

A GRN is not a tax invoice and cannot be used by itself to claim Input Tax Credit, or ITC. Section 16 of the CGST Act requires the buyer to possess a valid tax invoice, debit note, or another prescribed document. The buyer must also receive the goods or services and meet the other applicable ITC conditions.

A GRN can support the record of receipt because it shows when the goods arrived, what quantity was accepted, who checked the delivery, and which order or invoice it was connected to.

A GRN can support the record of receipt, but it does not replace a valid tax invoice or independently establish eligibility for ITC.

Should you use paper, a spreadsheet, or software?

Method

Paper register

Best suited to

Businesses with very few deliveries

Main limitation

Difficult to search and connect with stock records

Method

Printed template

Best suited to

Small businesses using a fixed receiving process

Main limitation

Stock must still be updated manually

Method

Spreadsheet

Best suited to

Businesses with a moderate number of deliveries

Main limitation

Entries may be changed accidentally

Method

Purchase and inventory software

Best suited to

Businesses with regular purchases and growing stock

Main limitation

Requires correct setup and consistent use

Start with a method that you and your team can follow for every delivery. A simple process used consistently is better than a detailed process that is often skipped.

As your purchase volume grows, mazu can help you manage purchase orders, purchase bills, and Stock IN/OUT records in one system. This can make it easier to connect purchases with inventory updates. These features are listed on mazu’s current official pricing page.

Conclusion

A goods receipt note gives you a clear record of what entered your business. It helps you check deliveries, update stock with the correct quantity, and resolve differences before approving supplier payments.

You do not need a complicated process when your business is small. Use a clear GRN format, record the quantity that actually arrived, and compare it with the purchase order and supplier invoice.

Frequently asked questions about Goods Receipt Notes

Can I create a GRN without a purchase order?

Yes. You can prepare a GRN for an urgent or direct purchase even when no purchase order was created. Link it with the supplier invoice or delivery document instead.

Who should prepare and approve a GRN?

The person who physically receives and checks the goods should prepare it. Where possible, another authorised person should review it before the supplier’s payment is approved.

Should prices and GST amounts appear on a GRN?

They are optional. A GRN mainly records the quantity and condition of goods. Some businesses include prices for easier invoice checking, but the supplier invoice remains the tax document.

Can a GRN be corrected after it is created?

Yes, but the correction should remain visible. Paper records should be corrected and signed rather than erased. For electronic records, Rule 56 requires a log of entries that are edited or deleted.

Can a GRN be used for services?

A GRN is mainly used for physical goods. Businesses may use a work-completion note, service confirmation, timesheet, or approval certificate for services.

What happens when goods are delivered directly to a customer?

Keep documents such as the purchase order, supplier invoice, transport record, delivery confirmation, and customer acknowledgement.

Section 16 recognises specified cases in which goods delivered to another person on the registered buyer’s direction are treated as received by that buyer.

Can returnable packaging be recorded in a GRN?

Yes. Crates, cylinders, drums, pallets, and other returnable packaging can be recorded separately so the business can track what must be returned to the supplier.

Can a GRN be maintained digitally?

Yes. Digital records should remain readable, properly backed up, and connected with the related purchase and stock records. Rule 56 also requires registered businesses maintaining electronic records to preserve appropriate backups and produce the records when required.

How long should a business keep GRNs?

Where GRNs form part of the records maintained under GST, Section 36 generally requires the relevant records to be kept for 72 months from the due date of the annual return for that financial year. Records connected with an appeal, proceeding, or investigation may need to be kept for longer.

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