Goods Receipt Note: Meaning, Format and Use
Many new business owners check the supplier’s invoice without separately recording what physically arrived. This can result in incorrect stock records, payment for missing goods, or disputes over damaged items.
This guide is for new retailers, wholesalers, manufacturers, and other small-business owners who receive stock or materials from suppliers.
Quick summary
- A goods receipt note records what your business actually received from a supplier.
- It helps identify missing, damaged, excess, or incorrect goods before stock and payment records are updated.
- A GRN is useful when goods are ordered in advance, bought on credit, delivered in parts, or checked by an employee.
- GST law does not prescribe a standard GRN format, but the document can support your purchase and stock records.
What is a goods receipt note?
A goods receipt note, or GRN, is a document prepared when goods arrive at your shop, warehouse, office, or godown. It is also commonly called a goods received note. It records what arrived, how much was received, the condition of the goods, and the quantity accepted or rejected. A GRN answers one basic question: What did my business actually receive?
A purchase order records what you ordered. The supplier invoice records what the supplier billed. The GRN records what physically arrived and passed your check.
A purchase receipt is not always the same as a GRN. It may only confirm that a purchase or payment took place. A GRN specifically records the receipt and condition of physical goods.
When should you create a GRN?
| Purchase situation | Is a GRN useful? | Why? |
|---|---|---|
| Goods arrive against a purchase order | Yes | You can compare what was ordered with what arrived. |
| Goods are purchased on credit | Yes | You can check the delivery before approving payment. |
| An order arrives in several parts | Yes | Each delivery can be recorded against the same order. |
| Goods may be damaged, expired, or supplied incorrectly | Yes | You can separate accepted goods from rejected goods. |
| Different people order, receive, and pay for goods | Yes | Everyone can refer to the same receiving record. |
| A small item is bought and checked at the counter | Usually not | The valid purchase document and stock entry may be enough. |
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A GRN becomes more important when there is a gap between ordering goods, receiving them, and paying the supplier.
How do you use a GRN?
Check the delivery
Find the purchase order, supplier invoice, or delivery document connected with the goods. Count, weigh, or measure the items. Also check the product name, size, model, packaging, batch, serial number, or expiry date where relevant. Do not copy the quantity shown on the invoice without checking the physical delivery.
Record the actual quantities
A GRN may show five different quantities:
- Ordered: What you asked the supplier to send
- Received: What physically arrived
- Accepted: What passed your check
- Rejected: What was damaged, incorrect, or unusable
- Pending inspection: What still needs to be tested or approved
Only the accepted quantity should normally be added to available stock. Rejected goods should be kept separately until the supplier collects, replaces, or otherwise resolves them.
Compare the GRN with the order and invoice
Before approving payment, compare the purchase order, the GRN, and the supplier invoice. This is commonly called a three-way match.
For example, if the order and invoice show 100 units but the GRN shows that only 95 arrived, the difference should be resolved before the payment is approved.
What should a GRN format include?
GST law does not prescribe one standard GRN format for routine purchases. Businesses can create a format that suits their inventory and receiving process.
However, registered businesses must maintain the applicable records of inward supplies, stock, invoices, delivery challans, and related transactions under Rule 56 of the CGST Rules. A practical GRN format can include:
| Field | What to enter |
|---|---|
| GRN number | A unique reference number |
| Date of receipt | Date on which the goods arrived |
| Receiving location | Shop, branch, warehouse, or godown |
| Supplier name | Name of the business that sent the goods |
| Purchase order number | Order connected with the delivery |
| Invoice or delivery reference | Supplier’s document number |
| Item details | Product name, code, and unit |
| Quantities | Ordered, received, accepted, and rejected |
| Remarks | Reason for any shortage, damage, or difference |
| Received and checked by | Names of the people who received and verified the goods |
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You can also include batch numbers, expiry dates, serial numbers, vehicle details, or photographs when they are relevant to your business.
Simple GRN example
Suppose Anjali owns a stationery shop. She orders 100 reams of A4 paper and 50 boxes of pens. When the delivery arrives, all 100 paper reams are present, but two are damaged. Only 45 pen boxes have been delivered. Her GRN would show:
GRN number: GRN/2026/0042
Date: 27 July 2026
Supplier: Sharma Traders
Purchase order: PO/2026/0110
| Item | Ordered | Received | Accepted | Rejected | Short | Remarks |
|---|---|---|---|---|---|---|
| A4 paper reams | 100 | 100 | 98 | 2 | 0 | Two reams damaged by water |
| Pen boxes | 50 | 45 | 45 | 0 | 5 | Five boxes not delivered |
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The shop should add only 98 paper reams and 45 pen boxes to available stock. The two damaged reams should remain separate, while the shortage and damage should be reported to the supplier using the GRN details.
What should you do when a delivery does not match?
A GRN helps you record a delivery problem before updating stock or approving the supplier’s bill.
| Situation | Record in the GRN | Next step |
|---|---|---|
| Fewer goods arrived than ordered | Actual quantity received and the shortage | Inform the supplier and ask for the remaining goods or an invoice correction |
| Goods arrived damaged | Damaged quantity and type of damage | Keep the goods separate and ask for replacement, collection, or another agreed adjustment |
| The wrong item was delivered | Item received and reason for rejection | Do not add it to available stock and inform the supplier |
| Extra goods arrived | Extra quantity received | Inform the supplier before using or selling the additional goods |
| Goods still need a quality check | Quantity pending inspection | Keep the goods blocked until they are approved or rejected |
| Only part of the order arrived | Quantity received in that delivery | Create a GRN for the partial delivery and track the balance against the same purchase order |
| The invoice quantity does not match the delivery | Actual quantity received | Ask the supplier to correct the invoice or explain the difference |
| The invoice price does not match the purchase order | No change to the physical quantity | Ask the supplier to issue the appropriate corrected document |
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Do not change a supplier-issued invoice yourself. Share the GRN details and supporting evidence with the supplier so the difference can be resolved through a balance delivery, replacement, corrected invoice, or credit note, as applicable.
GRN vs purchase order, invoice, and delivery challan
| Document | Usually prepared by | What it records |
|---|---|---|
| Purchase order | Buyer | What the buyer wants to purchase |
| Goods Receipt Note | Buyer | What was received and accepted |
| Supplier invoice | Supplier | What the supplier has billed |
| Delivery challan | Sender of the goods | Movement of goods in applicable situations |
| Credit note | Supplier | An allowed reduction or adjustment to an earlier invoice |
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A delivery challan is not required for every purchase. Rule 55 of the CGST Rules permits its use in specified situations, including goods sent for job work or moved for reasons other than supply.
Does a GRN matter under GST?
A GRN is not a tax invoice and cannot be used by itself to claim Input Tax Credit, or ITC. Section 16 of the CGST Act requires the buyer to possess a valid tax invoice, debit note, or another prescribed document. The buyer must also receive the goods or services and meet the other applicable ITC conditions.
A GRN can support the record of receipt because it shows when the goods arrived, what quantity was accepted, who checked the delivery, and which order or invoice it was connected to.
A GRN can support the record of receipt, but it does not replace a valid tax invoice or independently establish eligibility for ITC.
Should you use paper, a spreadsheet, or software?
| Method | Best suited to | Main limitation |
|---|---|---|
| Paper register | Businesses with very few deliveries | Difficult to search and connect with stock records |
| Printed template | Small businesses using a fixed receiving process | Stock must still be updated manually |
| Spreadsheet | Businesses with a moderate number of deliveries | Entries may be changed accidentally |
| Purchase and inventory software | Businesses with regular purchases and growing stock | Requires correct setup and consistent use |
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Start with a method that you and your team can follow for every delivery. A simple process used consistently is better than a detailed process that is often skipped.
As your purchase volume grows, mazu can help you manage purchase orders, purchase bills, and Stock IN/OUT records in one system. This can make it easier to connect purchases with inventory updates. These features are listed on mazu’s current official pricing page.
Conclusion
A goods receipt note gives you a clear record of what entered your business. It helps you check deliveries, update stock with the correct quantity, and resolve differences before approving supplier payments.
You do not need a complicated process when your business is small. Use a clear GRN format, record the quantity that actually arrived, and compare it with the purchase order and supplier invoice.